Occidental At Xcaret Destination Hotel Playa del Carmen, Playa del Carmen
About the Hotel
The 5-star Occidental at Xcaret Destination, an all-inclusive resort in the Riviera Maya next to Xcaret eco-archaeological park, features
Premium Room Options
The Occidental offers 765 rooms with garden views, including the exclusive
Dining and Bars
The Occidental at Xcaret Destination houses
Pools and Activities
The resort complex includes 5
Location and Access
Located 6 miles from Playa del Carmen Airport, the resort provides direct access to over 40
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Price and Room Availability Calendar
Getting around
Check out the full range of transport modes
What our guests says about facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Private beach
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Snorkeling
- Tennis court
- Pool tables
- Darts
- Table tennis
- Mini golf
- Archery
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car rental
- Laundry
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Business center
Children
- Cribs
- Babysitting/Child services
- Children's buffet
- Board games
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Saltwater pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Full body massage
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had a mixed experience at this hotel. The proximity to Xcaret Park was fantastic, making it easy to explore, and the natural surroundings provided a calming atmosphere. However, the rooms were not soundproof, which made for some noisy nights when neighbors were talking late. Additionally, the dining options weren't impressive, with limited variety and cold dishes. Overall, there's great potential, but some areas need improvement.
I had a mixed experience at the hotel. The location was fantastic, surrounded by beautiful jungle and right by the beach, which I loved. However, the room left a bit to be desired with some maintenance issues like a leaking toilet and a burned-out light bulb. The dining options were also a letdown given that several restaurants were closed during my stay. Overall, it's a great spot if you want to enjoy nature and the beach, but the room quality and dining could definitely be improved.
I had a memorable stay at this hotel! My room was not only clean and spacious but also super comfortable, which made my evenings restful. The location couldn't have been better, right next to the parks and surrounded by nature, creating a serene atmosphere. The dining experience was decent, but the breakfast options were a bit limited, which felt like a missed opportunity. Though some noise from outside was noticeable, overall, I thoroughly enjoyed my time here.
I had a pleasant stay at the hotel with its serene surroundings and well-kept amenities. The rooms, while spacious and boasting beautiful balconies, felt a bit dated, which was somewhat disappointing. The service was a standout aspect, with the staff being incredibly friendly and attentive. However, the dining experience had its ups and downs, with some meals being quite enjoyable but others missing the mark. Overall, it offered decent value for the price.
My stay at the hotel had some highs and lows. The location is fantastic, as it’s just a quick walk to the nearby attractions. The rooms were quite spacious, but sadly, cleanliness wasn't up to par with unwashed sheets. I wasn't impressed with the service either, as it felt rushed and they were more focused on upselling than assisting us. There could be better dining options, and overall, it didn't feel like good value for the money.